Managed Cloud

Our 24/7 AWS Cloud Managed Services allows our customers to focus on their business. Our team of certified engineers takes care of high availability, scalability, and security for your infrastructure and applications running on AWS.





Managed Services Pack

Standard

9x5 Business hours support(Phone/Email)

24x7 Monitoring(3 Monitors)

  • Site Availability
  • CPU
  • Disk

Server Management

  • User Management
  • Launch/Start/Stop/Terminate/Tagging

Database Management

  • Database Monitoring
  • DB Snapshot

Backup Management

  • Snapshot Management
  • Scheduling(Daily/Weekly/Monthly)
  • Data Retention

Network Management

  • Virtual Network Management

Other Cloud Service Management*

  • Starting at INR 1000 per service/month

Advanced

STARTER PACK FEATURE PLUS

24x7 hours support(Phone/Email)

24x7 Monitoring(upto 6 Monitors)

  • Memory Traffic
  • Application Specific Service Monitoring

Server Management

  • OS Patching(Linux/Windows)
  • Server Hardening
  • File Permissions

Log Management

  • Log File Notation
  • Log Backup

Security Management

  • Firewall Configuration
  • LAN

Network Management

  • VPN Management
  • Network Monitoring
Other Cloud Service Management*

  • Starting at INR 1500 per service/month

Premium

EXCEL PACK FEATURE PLUS

Unlimited Monitoring

Security and Governance

Cost Optimization

Change Management

  • Categorization of change request
  • Test and release to production server

DevOps Management

  • Continuous Integration Process Management

Deployment Support

  • Package Installation of servers
  • Support to application teams

Audit Management

  • Monthly/Quarterly Backup
  • Quarterly Security Audit Reports
  • Resource Utilization Reports

Advisory Review(Quarterly)

  • Advisory meeting with a Solutions Architect
  • Key points for optimization/recommendations of(if any)

Features

  • 9/ 6 or 24/7 monitoring and support
  • Stringent SLA’s
  • Account Management
  • Security and Governance
  • DevOps Automation
  • Analytics and Optimization
  • Cost savings
  • Predictable, recurring monthly costs
  • Future-proofed technology
  • Custom and integrated service
  • Robust infrastructure
  • Centralized network services and applications
  • Coverage on all service levels
  • Disaster recovery
  • Fast response times
  • Vendor interfacing